Privacy Policy
Introduction
At The Pixelate ("The Pixelate", "we", "us", "our"), we respect and recognize the importance of your privacy and security. This Privacy Policy outlines our commitment to protecting your personal information, detailing how we collect, use, process, disclose, and store your personal data.
By using our website https://www.thepixelate.com/ and services, you consent to the practices described in this Privacy Policy.
Scope
This Privacy Policy applies to all users/customers ("you", "your") whose personal information has been collected and processed by us in the course of our business, and other online or offline offerings ("Services").
Collection of Information
We collect information about you in the following ways:
Information collected directly from you:
When you request services, we may collect your name, date of birth, age, contact number, address, email address, and payment details. We may also collect KYC documents for identity verification, such as Aadhaar, Driver’s License, Passport, PAN card, and bank statements.
Automated information:
We collect information such as browser type, operating system, IP address, domain name, and visit date/time to analyze our traffic and enhance your experience. This information is not personally identifiable but may be associated with your use of our website.
Location information:
We may collect your signup and current location from your IP address or device settings.
Third-party information:
We may receive information about you from affiliates, third parties, and other online sources, including tracking technologies to monitor your activity on our services.
Disclosure of Information
We may disclose your personal information to third parties under the following circumstances:
To trusted service providers assisting in operating our website and conducting our business.
If required by law or in response to valid requests by public authorities.
In the event of a business transfer, such as a merger or acquisition.
Third-Party Websites
Our site may contain links to third-party websites. We do not control or endorse the privacy practices of these websites. Visiting these websites is at your own risk.
Your Rights
You have certain rights regarding your personal information, including:
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Accessing and updating your information.
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Rectifying inaccurate or incomplete information.
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Requesting erasure of your personal information in certain situations.
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Objecting to the processing of your personal information.
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Restricting our processing of your personal information.
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Obtaining a copy of your personal information in a machine-readable format.
Security
We implement reasonable security practices to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Data Storage and Retention
We store your data on servers based in India and retain it as long as necessary to fulfill the purposes for which it was collected. We will delete your data upon request, provided it is not required for legal obligations.
Grievance Officer
For questions, discrepancies, and grievances regarding your personal information, please contact :
Name: Gowtham Srinivas
Designation: Chief Growth and Operations Officer
Email: gowtham@thepixelate.com
We will address your concerns within the period prescribed by law.
Compliance
We conduct annual internal audits to ensure compliance with our privacy policies and applicable laws.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy. Changes will be posted on our website or office premises. Please review this policy regularly to stay informed of updates.
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai.
Effective Date: January 1, 2024
The Pixelate
Address: WorkEZ, Block-B, Door No.3, Hansa Building RK Swamy Centre, 147, Pathari Rd, Thousand Lights, Chennai, Tamil Nadu 600006
Phone: 7550193837
Email: info@thepixelate.com